Behavioural Consultation
Helping Children Deal With Big Feelings
When working with parents, we set up an initial behavioural consultation to discuss any concerns with our counsellors or behavioural programmers. Next, we meet with the parent and our support team together. We discuss goals and strategies to help the child move forward.
These can include play therapy, therapy animals and taking them out in the community. Our team of behavioural consultation programmers and counsellors in Langley will also create a wrap around approach by working with parents, teachers, school counsellors to create the right IEP goals.

Behavioural Intervention
This type of behavioural modification therapy uses reinforcement to intervene in behaviours that could negatively affect a child.
One of the biggest challenges parents face is managing the difficult or defiant behaviour. These techniques will provide a roadmap on how to manage and regulate children’s behaviours.
Behaviour interventionists work directly with parents to implement therapy programs based on their children. Skills learned during behaviour intervention include:
- Communication, play and social skills
- Functional life skills and daily living skills
- Sensory systems and self-regulation
- Gross and fine motor skills
The ABC’s of Behaviour Management at Home
To understand problematic behaviour, consider what came before it as well as after.
Antecedents: Preceding factors that make a behaviour more or less likely to occur. Learning and anticipating triggers is an extremely helpful tool in preventing misbehaviour.
Behaviours: The specific actions you are trying to encourage or discourage.
Consequences: The results that naturally or logically follow a behaviour. Consequences — positive or negative — affect the likelihood of a behaviour recurring.
If you are having difficulties with behaviours at home, give us a call to discuss your child’s needs. We would be happy to set an Initial Consult meeting. Crossroads Collective can also help you find funding through local agencies should you need to access these resources.
We also offer these additional services:
CHILD & YOUTH THERAPY
- Child Play Therapy
- Self Esteem and Confidence Coaching
- Anxiety and Depression
- Career Exploration with Youth
- Dealing with Separation and Divorce from the child and parents perspective
- Helping parents and children with strategies to deal with ADHD and ADD
- Assessments for Autism, ADHD, Oppositional Defiance Disorder
CO-PARENT COUNSELLING & PARENT COACHING
- Conflict management
- Improving communication
- Creating & managing parenting plans
- Parent education
- Healthy discipline strategies
- Building healthy parent/child connections
- Repairing relationships
- Focused on best interests of the child
PARENTS WITH SPECIAL NEEDS ADVOCACY AND MEDIATION
- Access to Assessments and Diagnosis
- Psycho-Educational, Autism, ADHD Testing
- Referral to local Psychologists for Assessments and Testing
- Referral to local Behavioural Consultants and Creating a Behavioural Intervention Team
- Mediation with School Districts and IEP Planning
- Access to 3rd party Funding and Ministry of Children and Family Case Workers
- Completing government and agency paperwork to obtain funding, therapy and resources
- Family Planning at transitional ages: birth, school age and adult
GROUP THERAPY & SUPPORT
- Anxiety Management for Children
- Anxiety Management for Youth
- The Defining Decade
- Healthy boundaries
- Couples retreats
- Healing relationships
We are here to support you along your journey.
MEET THE TEAM

LISA MOORE
MA Counselling Psychology, RCC, CCC
Clinical Counsellor and Certified Play Therapy Supervisor
It’s my goal to help people heal and grow through periods of transitions in their lives. Many of us experience loss, grief or unhappiness as we transition from one role to another in our daily lives.
It’s my honour to help counsel you during these difficult transitions and help you heal from any of these experiences:
- Dreams you don’t achieve
- Changes in career
- Diagnosis of a child with special needs
- A loved one entering long term care
- Divorce from a spouse
- Beginning of a new marriage
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I am a Registered Clinical Counsellor (RCC) through BCCAC. I am also licensed through CCPA and hold a CCC license. I completed my Masters of Counselling Psychology at Trinity Western University and began working in my own private practice in 2016. Before going back to school to pursue my masters, I worked as a senior executive in sales and marketing. I believe that my unique education has allowed me to help people grow and develop and create change for themselves.
About 10 years ago, I became involved in helping a family with special needs children and it was through that journey that I came to the work I am most passionate about; helping parents of special needs families. Using play therapy, I am able to access children for ADHD, Oppositional Defiance Disorder, Autism and other types of learning disabilities.
The following list below are my areas of specialization:
- Personal development
- Assertiveness / Boundaries
- Depression, anxiety & panic disorders
- Phobias
- Past or recent trauma or abuse
- Relationship and couples counselling
- Addictions
- Divorce, separation and blended families
- Eating disorders and addictions
- Life transitions
- Gender dysphoria, LGBTQ transitions & other issues
- Communication building
- Grief counselling
- Career planning
CHILD AND YOUTH THERAPY
- Child play therapy
- Self esteem and confidence coaching
- Anxiety and depression
- Career exploration with youth
- Dealing with separation and divorce from the child and parents perspective
- Helping parents and children with strategies to deal with ADHD and ADD
- Assessments for Autism, ADHD, Oppositional Defiance Disorder
PARENTS WITH SPECIAL NEEDS ADVOCACY AND MEDIATION:
- Access to assessments and diagnosis
- Psycho-educational, Autism, ADHD testing
- Referral to local psychologists for assessments and testing
- Referral to local behavioural consultants and creating a behavioural intervention team
- Mediation with school districts and IEP planning
- Access to 3rd party funding and Ministry of Children and Family case workers
- Completing government and agency paperwork to obtain funding, therapy and resources
- Family planning at transitional ages: birth, school age and adult

DESIREE DSILVA
MA Counselling Psychology, RCC, CCC
Clinical Counselor and Certified Play Therapist with a Specialization in Anxiety
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I have a Master’s degree in counselling psychology, and I will be licenced as a Canadian Certified Counsellor (CCC) from the Canadian Psychotherapy Association in a few months.

NADINE VIKER
Certified Play Therapist | Behavioural Technician
As parents we sometimes feel at a loss as to how to help our child, particularly when they are experiencing difficulties in more than one area of their lives: at school, with friends, regulating emotions, academically, socially or behaviourally. My personal experience and my love for children has helped me to realize that many parents need support and I have a passion for helping children and parents navigate these challenges.
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My drive and my passion for helping children took me to Stenberg College where I worked on and completed my certification as an Education Assistant. I took my passion for working with children and started working in the school-based system where I enjoyed 5 plus years. My time in the school-based system opened my eyes to the increasing behaviors in the classroom, but most of these children had no support as they were diagnosed with ADHD or other behavioural issues. I felt there was a need to understand and help these kids to understand themselves and to navigate the school setting that was so turbulent for them, so I designed a program based on accountability and awareness that has been extremely successful. I felt there was so much more to learn so I broadened my scope and took Expressive Play Therapy and Play Therapies at the Justice Institute Of BC. I have also attended Sand Play Therapy at Trinity Western University. I have been working as a Behavioral Technician at Crossroads Collective and with my added training can also offer Play Therapy Counselling in addition to my skills as a behavioural specialist. I am excited to share my training, education and passion for helping children. It is a pleasure for me to work with a child, inclusive and alongside the families, to give a comprehensive and overall panoptic treatment plan

SHANNON LAWRENCE
Certified Play Therapist | Behavioural Programmer
Are you stuck at a crossroad in your life, and you are not sure which road to take? Let me assist you in teaching you the skills you need to grow yourself and or your children. I can help your child deal with unexpected life struggles and behaviors. Or are you struggling with a recent separation/divorce? I can help! I have experience in Play Therapy, CBT, Grief Therapy, and run Grief Support Groups. I can be utilized as a Behavioural Consultant, Play Therapist, or Grief Therapist. My goal is to help you support your child or support you in your journey right now.
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As an empathic listener for my clients, I treat them with kindness and a non-judgemental approach. I believe that all people pose an internal drive towards positive change and growth. Let me assist you in reaching new goals for your child/youth and family. I have had experience working with a wide range of children and families, blended, or separated.
Some of the diagnoses that I have worked with are Anxiety Disorders, ADHD, ODD, OCD, Behavior Issues, Stress, Autism, Grief. I have helped families in all these areas, plus more. I have a passion for teaching, playing, learning, and bringing out the best in all. Let me assist you on your journey or your child’s journey. We are in this together!